Frequently Asked Questions
Where are you located?
The Sunriver Police Department is located at 57455 Abbot Drive, which is in between Circles 3 and 4, next to the Sunriver Owners Association, and the Fire Department.
How do we reach an Officer?
Officers are available 24 hours a day, seven days a week. In case of an emergency, please call 911. For non emergencies, you may call the Non-Emergency Dispatch center at (541)-693-6911.
We received a parking warning on our vehicle or our door. What did we do wrong?
Sunriver Rules and Regulations state that vehicles may only be parked on private residential lots on the paved surface, or in the case of a graveled drive, on the surface as they drive by the site plan or in a designated parking area. No vehicles shall be parked so as to inhibit the passage of emergency vehicles or snowplows.
Recreational and utility vehicles and related equipment include, but are not limited to, motor homes, trailer homes, campers, boats, boat trailers, utility trailers, snowmobiles, motorized dirt bikes and trailers. Recreational, utility and commercial vehicles and related equipment may be parked or stored only on private areas when:
On private areas entirely enclosed within a permanent structure;
In a designated space in the Sunriver RV storage yard subject to availability and payment of a rental space fee to SROA;
In other areas with prior written approval of SROA.
Subject to all other conditions, Recreational and utility vehicles and related equipment may be parked unenclosed on a temporary basis not to exceed 48 hours within a seven (7) day period. In the event of emergency or other unusual circumstance as determined by SROA in its sole discretion, recreational and utility vehicles and related equipment or other disabled vehicles may be parked unenclosed for additional periods, not to exceed five (5) consecutive days with a dated SROA permit.
Roadside parking is not allowed in Sunriver.
We are planning on having a family get together, what are our options for parking?
Prior to your event, you may fill out a special event parking permit and submit it to the Police Department. The form is available here. Sunriver Police will review your request, and if granted, we will permit parking along the roadside for the duration of the event. Vehicles must all be parked along the same side of the road, to permit passage of emergency vehicles if necessary. Non compliance will result in loss of roadside parking during the event. Please submit the form via fax at 541-593-1870 or in person at the police department
Do we need to wear helmets on the bike paths?
Oregon State Law 814.485 states that if the bicycle rider is under the age of 16, they are required to wear a helmet. Sunriver Rules and Regulations section 2.03G require cycle operators AND passengers, under the age of 16 to wear helmets.
How do you properly navigate all of these round-a-bouts?
Upon approaching the round-a-bout, you must yield to the immediate traffic within the round-a-bout. Failure to do so, may result in a traffic citation (ORS 811.265) You may drive continuously around the round about until you reach your exit. Before exiting, you must use your turn signal (ORS 811.400)Watch our Public Service Announcement regarding round-a-bouts.
Do I have to keep my dogs on a leash while in Sunriver?
No; however, Pets shall not be permitted to run loose or be left unattended outside of the residence. Dogs shall be under the complete control of a capable person either on a lease, or under effective voice control at all times. Persons walking dogs shall have a leash in their possession at all times.
Dogs shall not be tethered or on leash while along side a bicycle.
What do I do if I see an animal in a car on a hot day and I'm concerned for it's safety?
If you see a dog or another animal left alone in a hot car, take down the car’s color, model, make, and license plate number. Call Non-Emergency dispatch immediately at (541)-693-6911. An officer will come to the scene and investigate the call. Every year, dogs and other animals alike suffer and die when their owners make the mistake of leaving them in a parked car—even for “just a minute”—while they run an errand. With the heat in our area, parked cars are deathtraps for dogs: On a 78-degree day, the temperature inside a parked car can soar to between 100 and 120 degrees in just minutes, and on a 90-degree day, the interior temperature can reach as high as 160 degrees in less than 10 minutes. Animals can sustain brain damage or even die from heatstroke in just 15 minutes. Beating the heat is extra tough for dogs because they can only cool themselves by panting and by sweating through their paw pads.
While Sunriver is a great place to visit and vacation with your four legged friends, we ask that if you take the extra minute to check ahead to make sure pets are allowed at your destinations. If they are not, the best thing to do is leave them at home with plenty of water and food in a cool area, with lots of shade.
I need to get fingerprinted for my job, is that something you do?
Yes! Sunriver Police Department offers finger printing for residents of the Sunriver Community. Officers can assist in taking your finger prints at anytime.
We found or lost a wallet, bicycle or another object, What do we do?
Please call the Sunriver Police Deparment for lost or found property. We will make every attempt to return found property, valued over $10 dollars, to its rightful owner. If you have lost something, check with us to see if someone has turned it in.
Is there any place we can view the full Sunriver Rules and Regulations?
Yep! Click here